Shipping Policy

Welcome to Rabiya’z By Shamim. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website. By placing an order with us, you agree to the practices described in this policy. Please read it carefully before completing your purchase.

Shipping Overview

At Rabiya’z By Shamim, we are committed to delivering your handcrafted ethnic wear with care and efficiency. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website. Please read this policy carefully before placing your order.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped. During peak seasons or promotional sales, processing times may be slightly extended. We appreciate your patience.

Shipping Destinations

We currently ship to addresses within India and select international locations. If you are unsure whether we ship to your location, please contact our customer support team before placing your order.

Shipping Charges

• Domestic Shipping (India): Shipping charges are calculated at checkout based on your location and the weight/size of your order. Free shipping is available on orders above ₹2,999.
• International Shipping: Shipping charges vary by country and will be displayed at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Estimated Delivery Times

Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery times may vary due to external factors beyond our control.

Shipping Method	Estimated Delivery Time	Charges
Standard Shipping (India)	3-7 business days	Calculated at checkout
Express Shipping (India)	1-3 business days	Calculated at checkout
International Shipping	10-20 business days	Calculated at checkout

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can also track your order status by logging into your account on our website. Please allow 24-48 hours for tracking information to update after shipment.

Delivery Attempts & Signature

Our shipping partners will make up to 3 delivery attempts at the address provided. A signature may be required upon delivery for security purposes. If the package is returned to us due to repeated failed delivery attempts or incorrect address information, you will be responsible for any re-shipping costs.

Delayed or Lost Packages

While we strive to ensure timely delivery, Rabiya’z By Shamim is not liable for delays caused by:

• Incorrect or incomplete shipping address provided by the customer
• Weather conditions, natural disasters, or other force majeure events
• Customs clearance processes (for international orders)
• Courier service disruptions or strikes

If your package has not arrived within the estimated delivery window, please contact our support team at support@rabiyaz.com or +91 8447541644. We will initiate a trace with the courier partner and keep you updated.

Damaged or Missing Items

Please inspect your order upon arrival. If you receive a damaged item or if any items are missing from your package, please contact us within 48 hours of delivery. Provide your order number and clear photos of the damage (if applicable). We will arrange for a replacement or refund as per our return policy.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at +91 8447541644. Address changes can only be made before the order has been processed and shipped. Once shipped, we cannot modify the delivery address.

International Shipping - Customs & Duties

For international orders, please be aware that:

• Customs duties, taxes, and brokerage fees are not included in our shipping charges and are the sole responsibility of the customer.
• These charges vary by country and are determined by local customs authorities.
• We are unable to provide an estimate of these fees at checkout.
• Failure to pay customs duties may result in your package being returned to us, and you will be responsible for the return shipping costs.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

Rabiya’z By Shamim
Email: support@rabiyaz.com
Phone: +91 8447541644