Privacy Policy

Welcome to Rabiya’z By Shamim. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our website, you consent to the data practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This information may include:

• Personal Identifiers: Name, email address, phone number, shipping/billing address.
• Payment Information: Credit/debit card details, UPI ID, or net banking credentials (processed securely through third-party payment gateways).
• Order Details: Products purchased, order history, and preferences.
• Technical Data: IP address, browser type, device information, and browsing behaviour via cookies.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment.
• To communicate with you about your order, updates, or customer service inquiries.
• To improve our website, products, and customer experience.
• To send promotional emails or offers (you may opt out at any time).
• To prevent fraudulent transactions and ensure website security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting business activities (e.g., courier partners, payment gateways, email marketing platforms). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@rabiyaz.com or call +91 8447541644.

Third-Party Links

Our website may contain links to third-party websites (e.g., payment partners, social media platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date. Your continued use of the website after any changes constitutes acceptance of the revised policy.