Frequently Asked Questions
Find answers to common queries regarding shipping, sizes, orders, and premium customization services.
Ready-to-wear products are dispatched within 24-48 hours and delivered within 3-5 business days across India. Custom or bespoke couture garments take 2-3 weeks to hand-craft and package.
Yes, Rabiya'z offers bespoke sizing. You can communicate your measurements through our interactive AI Stylist "Ask Rabiya" or contact our design studio at studio@rabiyaz.com to schedule a premium consultation.
We offer a 7-day hassle-free return or exchange window from the date of delivery. Items must be unworn, unwashed, and carry original tags. Sale items are eligible for sizing exchange or store credit only.
We pride ourselves on using pure, authentic textiles. Our Banarasi silk is sourced directly from artisan collectives in Varanasi, pure cotton from Jaipur, and georgette/chiffon from eco-certified weavers in Gujarat.
We accept all major credit and debit cards (Visa, Mastercard, RuPay, Amex), UPI, net banking, and Cash on Delivery (COD) for orders up to ₹15,000.
Due to the delicate nature of hand-embroidery and authentic silk weaves, we strictly recommend professional dry cleaning. Store your garments in cool, dry cotton bags to prevent zari oxidation.